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Get to know us
WE ARE LIBERAY LEGAL, YOUR TRUSTED LEGAL SPECIALISTS.
Liberay Legal is here to support you when you need it most – whether you’re facing housing disrepair, seeking justice for medical negligence, or planning for yours and your family’s future.
We’re a dedicated team of legal specialists who are determined to fight for your rights and ensure you receive the justice, compensation and peace of mind you deserve.
Who will I speak to?
Your first conversation will be with one of our dedicated and friendly first-response team members, who’ll ask a few simple questions to understand your situation.
Once all the information is taken and reviewed, your claim will then be passed over to your dedicated case handler- who will be with you from start to finish
Yep that’s right – you won’t be passed from pillar to post or left feeling frustrated. You’ll always have someone who truly understands your case every step of the way.
Our team is professional, considerate, and focused on supporting you every step of the way.
How will you communicate with me?
We make communication simple, clear, and personal, so you’ll always understand what is happening with your disrepair claim.
We will keep you in the loop every step of the way, explaining what’s happening and why.
Whether it’s through our free, easy to use app, a phone call, email, or letter, we’ll communicate in a way that suits you best, and we’ll always make sure you know what to expect.
We’re here to listen to your concerns and ensure you understand every part of the journey. If you ever have any questions or feel uncertain, we’re just a call or message away.
Who is Liberay Legal?
We believe everyone deserves to live with dignity, safety and security – that means living in a safe, comfortable home free from disrepair, receiving the healthcare standards you’re entitled to and having confidence that your legacy and your loved ones will be protected in the future.
With over 100 years of combined experience, we’ve built a reputation as trusted legal experts across housing disrepair, medical negligence and wills & estate planning.
Our mission
- To resolve your legal issues – whether you’re dealing with a rogue landlord, you’ve experienced substandard medical care or you need help to plan for the future.
- To secure the best possible outcome – from compensation for distress and harm to comprehensive plans that protect your family’s future.
Based in Greater Manchester, we proudly serve clients across the UK. Wherever you’re located, we’ll bring our expertise to your case.
Knowing when to get in touch
- Housing Disrepair: If your landlord isn’t fixing serious issues in your home, it’s time to contact us.
- Medical Negligence: If you or a loved one has suffered harm due to substandard medical care, we can help you seek justice.
- Wills & Estate Planning: If you want to protect your family’s future, ensure your wishes are clear, or need support with probate, we’re here to guide you.
WHAT DOES THE PROCESS LOOK LIKE?
We’ve designed a process that’s manageable and straightforward. Find out what to expect step by step.
Step 1
Initial conversation
If you’ve filled in a form, expect us to get in touch within 24 hours.
We’re here to listen to you and understand how you’re feeling and to see if we can help.
There’s no obligation, and we’ll take the time to assess your case and make sure you understand your options.
Step 2
We’ll begin working on your case
Depending on your needs, we’ll start gathering evidence, contacting relevant parties, or preparing the necessary legal documents.
We’ll be with you every step of the way, explaining each action we take.
Step 3
Finding a resolution
Our aim is to achieve the best possible outcome for you – whether that’s getting your housing disrepair fixed and securing compensation, obtaining justice and damages for medical negligence, or helping you to creating a comprehensive estate plan that protects your family.
We work tirelessly to make sure your case is handled with care and expertise.
Step 4
Keeping you informed
Throughout the process, we’ll provide regular updates and explain what’s happening at each stage. You’ll never be left in the dark.
Step 5
Negotiating your case (if necessary)
If your claim relates to housing disrepair or medical negligence, once we have gathered evidence, we will provide you with a report. When you have confirmed you are happy with it, we will provide our report to the relevant party along with a proposed offer of settlement for the compensation we believe you deserve.
We’ll always try to settle the case before it reaches court.
Throughout this process, we’ll make sure to keep you in the loop with any progress or developments.
Step 6
Going to court (if necessary)
Most housing disrepair or medical negligence cases settle without going to court, but if needed, we’re ready to take the next steps.
Not many cases require court proceedings being issued, and only a small number of cases go all the way to trial. If that happens, we’re here to fight for you every step of the way.
We don’t stop until your case is complete
Dealing with legal matters – whether it’s housing disrepair, medical negligence, or estate planning and management – can be stressful, but you’re not alone in this.
Our expert team is with you, providing regular updates and staying on top of everything until your case or matter is resolved.
What costs are involved?
For Housing Disrepair and Medical Negligence claims: We operate on a ‘No Win, No Fee’ basis, which means there’s absolutely no financial risk to you.
We know it might sound like a cliché, but it’s true: if your claim is not successful, you don’t pay us a penny.
We wouldn’t go through all the effort of working on your claim if we didn’t believe in it. If we take on your case, it’s because we’re confident we can help you succeed.
All we care about is getting you the justice you deserve, without the financial worry or concerns!
For full transparency, for housing disrepair claims, the fee for our service is 35% + VAT of your final compensation. You’ll still receive the remainder of your compensation and, in housing disrepair cases, get your property issues fixed – so it’s the best of both worlds.
For medical negligence claims, our fee is 25% of general damages and past losses only. In other words, we don’t touch any compensation for future damages.
For Wills & Estate Planning: We offer transparent, fixed-fee pricing for our wills and estate planning services. During your initial consultation, we’ll explain all costs upfront so there are no surprises. Our priority is making quality legal advice accessible and affordable.
We won’t waste your time
If we don’t believe we can help you, we’ll be upfront and let you know.
When we take on your case, you can trust that we’re fully committed to getting you the best possible outcome and making sure you get the justice you deserve.
Why choose Liberay Legal?
We’re on your side
We’re not landlords, councils, hospitals, or insurance companies – we’re here to fight for you and your rights. We are a dedicated team of legal specialists, who have your best interests at heart!
We make it simple
Legal jargon and complicated processes? Not here. We explain everything in plain language.
We’re legal experts
With a proven track record of success, we’ve helped countless clients secure the compensation they deserve, resolve their housing issues, achieve justice for medical harm, and protect their families’ futures.
We care
Your well-being is our priority, and we’re committed to providing you with all the support you need.
View success stories”I was living with terrible damp for years, and my landlord kept ignoring my complaints. Liberay Legal not only got my flat fixed but also secured compensation for the stress I went through. I finally feel heard!
We’ll make sure you get the justice you deserve
Dealing with legal challenges can feel overwhelming, but you don’t have to go through it alone. We’re confident that if we work on your case, you’ll be left feeling:
Supported. Comforted. Confident. Successful. Relieved.
