*9am-5pm (Mon-Fri)
Heating
CLAIMING FOR HEATING AND HOT WATER ISSUES IN YOUR PROPERTY
Heating is essential for a safe, comfortable home. Inadequate or malfunctioning heating can lead to uncomfortable living conditions, health risks, and damage to your property.
Heating issues include any failure of the heating system, leaving you without adequate warmth or hot water.
If your landlord doesn’t deal with your heating issues in a timely manner, you could be entitled to compensation.
COMMON HEATING PROBLEMS
- No hot water – impacting bathing, cleaning, and general comfort.
- No central heating – leaving your property cold.
For tenants, especially during colder months, these issues can severely impact daily life, health, and well-being.
It is the landlord’s responsibility to ensure the heating system is functional and efficient.
WHAT CAUSES HEATING ISSUES IN HOMES?
Heating problems may be due to various causes, including:
- Heating systems, boilers, and radiators lose efficiency over time, leading to breakdowns and reduced heating capacity.
- Lack of maintenance can lead to clogging, overheating, and system failure.
- Air trapped in radiators can prevent them from heating up properly, reducing efficiency.
- Malfunctioning thermostats can prevent heating systems from turning on or maintaining the correct temperature.
- Leaking pipes or radiators can lead to pressure loss and reduced efficiency, causing the system to overheat and shut down.
- Components like the pump, heat exchanger, or circuit board may fail due to wear, affecting the entire heating system.
REPORTING HEATING ISSUES
Early reporting to your Landlord helps prevent the problem from worsening and shows that you’ve acted responsibly.
Any delay could lead to more discomfort or damage that’s harder to address.
- Document the heating problem by taking photos of error messages, thermostat settings, or radiators that aren’t heating up.
- Keep a record of when you first noticed the problem, what steps you’ve taken, and how it has affected your household.
YOUR RIGHTS AS A TENANT
As a tenant, you are entitled to a safe and habitable home, and your landlord is responsible for maintaining the heating system. Here’s what you should know about your rights:
If a heating issue impacts your comfort, health, or daily life, you have the right to request repairs. Your landlord should address these urgent issues promptly, particularly if they involve heating or hot water.
If your landlord fails to carry out necessary repairs within a reasonable timeframe, you may have grounds to pursue a claim.
