Our team of housing disrepair specialists will carefully review your case and be honest about whether you have a valid claim.
Here to support and guide you through every step of the process.
START YOUR HOUSING DISREPAIR CLAIM
- Complete our form.
- We will contact you within 24 hours for a quick chat to see if you qualify for a claim.
YOU DON’T HAVE TO LIVE IN THESE POOR CONDITIONS, GET IN TOUCH WITH OUR TEAM TODAY.
WHEN TO MAKE A HOUSING DISREPAIR CLAIM
If you’re a tenant in council or social housing, your landlord is legally required to keep your home in good condition.
Don’t suffer in silence. If this list sounds familiar you may be able to make a housing disrepair claim.
- You have disrepair in your property.
- Your landlord has failed to take action after you’ve reported the issues.
- The disrepair disrupts your daily life.
- There’s a safety concern.
- Living arrangements are uncomfortable.
WHAT CAN YOU CLAIM HOUSING DISREPAIR FOR?
Each of the issues listed can be grounds for a claim if they have gone unresolved by your Landlord.
- Damp and mould problems
- Water leaks
- Defective windows
- Heating issues
- Pest infestations
- Electrical issues
STEPS TO MAKE A DISREPAIR CLAIM
Step 1
Identify the issue
Start by documenting the disrepair in your home. If possible, take clear photos and write detailed notes about how the issue affects your living conditions.
Step 2
Report the problem
Notify your landlord. Be sure to provide a clear explanation of the problem and include your supporting evidence.
We would also advise you to keep a record of your communication, such as emails or letters.
Step 3
Wait for a response
Give your landlord a reasonable amount of time to respond to your report and begin repairs. They are legally required to fix the disrepair within a reasonable timeframe.
You must provide your landlord with access to your home so they can inspect the issue, carry out necessary checks, and arrange for the repairs to be completed.
Step 4
Speak to our team
If your landlord doesn’t resolve the issue within a reasonable period of time then reach out to Liberay Legal.
Our disrepair specialists will review your case and guide you through the process, ensuring that you receive the compensation you deserve and all the necessary repairs are carried out.
Step 5
Answer our qualifying questions
We’ll ask key questions to evaluate your case and confirm whether you have a valid claim.
This ensures that we only pursue claims where you believe you have good prospects of receiving compensation and arranging for your works to be completed.
Step 6
We’ll do the leg work
If you have a valid claim, we will talk you through each stage of your claim, so that you know exactly what is happening. Our no-win, no-fee policy means you won’t incur any costs if your claim is not successful.
We’ll work to get you the compensation you deserve for the stress and discomfort, caused by the disrepair.
HOW LONG DOES A HOUSING DISREPAIR CLAIM TAKE?
A housing disrepair claim typically takes between 6 to 9 months to resolve. In some cases however, this can be quicker.
The length of time a claim can take is largely dependent on your individual claim, but rest assured we will do everything we can to make sure we settle your claim as quickly and as stress free as possible!
Working with an experienced housing disrepair team can help speed up the process by ensuring all necessary steps are completed efficiently and that any delays from the landlord are promptly addressed.
HOW DO OUR HOUSING DISREPAIR LAWYERS FIGHT YOUR CASE?
We’ll carefully assess the disrepair issues in your property, gather evidence, and communicate directly with your Landlord.
If they fail to make the necessary repairs, or make an appropriate offer for compensation, we will take the next steps, including court proceedings if required.
Our aim is to ensure your home is properly repaired and that you receive appropriate compensation for any inconvenience caused by the disrepair.
WHAT EVIDENCE DO I NEED TO PROVIDE TO SUPPORT MY CASE?
To support your housing disrepair case, gather the following evidence:
- Photographs and videos of the disrepair with date stamps to show when they were taken
- Detailed records of communication with your landlord.
- Timeline or log of issues noting when the disrepair began, when you reported it, and any responses received
- Receipts or invoices for any personal expenses incurred due to the disrepair
This evidence will strengthen your case and make it easier to show how the disrepair has affected your quality of life.
WHAT ARE THE COSTS INVOLVED IN A HOUSING DISREPAIR CASE?
At Liberay Legal, we work on a no win, no fee basis, meaning there are no upfront costs for you.
If your disrepair claim is unsuccessful, you won’t pay a penny.
We only charge if we win your case, ensuring that you don’t take on any financial risk while we handle everything for you.
HOW IS THE DISREPAIR COMPENSATION CALCULATED?
Disrepair compensation is typically calculated based on the severity of the issue, its impact on living conditions, and how long the problem has been unresolved.
This may include compensation for inconvenience, distress, and additional costs.
The compensation amount can vary depending on the specific circumstances of your case. Rest assured, we will take all the steps to maximise your compensation!
CAN I MAKE A DISREPAIR CLAIM IF I HAVE MOVED OUT?
No, you cannot make a disrepair claim if you have moved out of the property.
Disrepair claims must be made while you are still living in the property, as they relate to the conditions and impact experienced during your tenancy.
Once you have moved out, it is typically not possible to pursue a claim for disrepair.
WHAT HAPPENS IF YOUR HOUSING DISREPAIR CLAIM IS SUCCESSFUL?
Your landlord will be required to fix the issue in your property. If they fail to do so, we will take further steps until they have done what is agreed.
You will be financially compensated for any stress and inconvenience caused by the disrepair within the property.
